About David
After 17 years in Automotive Sales and Finance, I left the business to become a Mortgage Banker, and then a Mortgage Underwriter. This career change helped me hone customer service and attention to detail skills. I decided to return to the automotive after industry after 12 years because I missed working with people and automobiles. It became apparent that all dealerships had not changed with the times, and I'm delighted to be with the Luther Organization.
Customer rating
4.8 / 5 based on 264 ratings (165 written reviews)
Recent reviews
I had a seamless experience
— Rollyn R. ,
David (Schmidty) was exceptional in his customer service, knowledge, and competence. He went above and beyond to inform me and make sure that I was getting the vehicle I was looking for, not a vehicle he wanted to sell me. This is the sort of person new employees should learn from and emulate.
— Matthew K. ,
Fantastic
— Todd H. ,
Awesome. Traded in a 2 month old vehicle because of him. Simply followed up when no other dealerships would. So Luther got my business, and will get future business. I called several dealers all over the metro. Follow up was the single reason I pulled the trigger. Otherwise I would have just kept my existing vehicle.
— Brendan S. ,
Great. Friendly and professional.
— Larry R. ,
Great Dave was very helpful and I love my Car thank you!
— Michele N. ,
My experience with David was really great until after I purchased the car and I drove it off the lot. On my way home from the dealership several dash warning lights came on in the car. I emailed David the next day regarding the warning lights asking if I could bring the car back in, and he called me and told me he googled the issue, and to try changing the battery in the fob. Which I did, and it didn't work. I emailed him again requesting to get the car in asap as there's only a 5 day window for returns. He called me again instead of emailing me and told me that I should try bringing the car to a different Luther dealership. I called the dealer he referred me to, and they seemed confused and told me the typically my sales person would arrange fixes at the location you bought it from and that they wouldn't be able get me in for over a week. I emailed David again, asking to urgently get the car looked at because having issues immediately after you drive off the lot is.... not normal. He suggested I wait and and take an appointment past the 5 day window to look at my car, or I could try calling yet, another different Luther dealer. So, I called the third Luther dealer location and talked to the Mechanic, told him the situation, and he seemed stunned that I was getting such a run-around by the sales person on a car I just purchased the day before. He explained that what I've been told to do by my sales person isn't a normal way of handling issues like this and that he'd handle communications for me going forward. I honestly started crying, because I finally felt like I was being heard, understood, and taken seriously. I was so concerned I just purchased a lemon, and David seemed to just shove me off to any other dealership that wasn't the one I bought the car from. For all these reasons, my experience was honestly really terrible. Just like in relationships, aftercare is important, and David certainly didn't provide that in this situation.
— Melissa B. ,
Dave was great to deal with, He is a friend and his many years of experience in car sales really shows when buying a car ! Thanks Dave you were great , and we really like the truck !
— Todd M. ,
Schmidty was friendly, knowledgeable, and professional. He made the car buying experience enjoyable.
— Sandra Y. ,
David was extremly helpful through out the purchase. I recommend him for your purchase.
— Ebony W. ,
Specialties
- SILVERADO 1500
- SIERRA 1500
- EQUINOX
- ACADIA
- TERRAIN